Terms of Service

These Terms of Service govern your use of the HEELIT website and any purchase made through HEELIT. By accessing the website, placing an order, or using our services, you agree to these Terms.

1. Online Store Terms

You may use our website only for lawful purposes. You may not use the site, its content, or our services in a way that violates applicable laws, infringes the rights of others, interferes with the website, or attempts unauthorized access to systems or data.

2. Products and Availability

We make reasonable efforts to display product descriptions, images, features, availability, and pricing accurately. Product appearance may vary slightly based on screen settings, manufacturing changes, or normal product variation. We may limit quantities, discontinue products, or change product details without prior notice.

3. Prices and Payment

Prices are shown at the time of purchase and may change without notice. Applicable taxes, shipping charges, discounts, and other charges will be shown during checkout when applicable. You agree to provide accurate billing and payment information and authorize the applicable payment processor to charge the amount shown at checkout.

4. Orders

An order confirmation does not guarantee acceptance of an order. We may cancel or refuse an order when reasonably necessary, including in cases involving suspected fraud, payment issues, pricing or inventory errors, misuse of promotions, or legal restrictions. If we cancel an order after payment has been captured, we will issue an appropriate refund.

5. Shipping and Delivery

Delivery dates are estimates unless expressly stated otherwise. Delays may occur because of carriers, weather, customs, demand, address issues, or other circumstances beyond our reasonable control. Customers are responsible for providing a complete and accurate delivery address.

6. Returns and Refunds

Returns, refunds, exchanges, and cancellations are governed by our Refund Policy, which is incorporated into these Terms by reference.

7. Promotions and Discount Codes

Promotions and discount codes may be subject to additional terms, expiration dates, quantity limits, or eligibility requirements. Unless stated otherwise, offers may not be combined and have no cash value.

8. Intellectual Property

The HEELIT name, logos, website design, product content, photographs, graphics, text, and other original materials on the website are owned by or licensed to HEELIT and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or commercially exploit such content without permission.

9. Third-Party Services and Links

Our website may use or link to third-party services, including payment, checkout, shipping, analytics, advertising, or social media services. Those services may be governed by their own terms and privacy policies. HEELIT is not responsible for third-party websites or services outside our control.

10. User Information

You agree that information you submit in connection with an order or customer service request is accurate and complete. Our handling of personal information is subject to our Privacy Policy and applicable law.

11. Prohibited Conduct

You may not attempt to disrupt the website, introduce malicious code, scrape or access restricted systems in an unauthorized manner, commit fraud, impersonate another person, or use the site to violate applicable law.

12. Disclaimer

To the maximum extent permitted by law, the website and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free website operation. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, HEELIT will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products. Any limitation applies only to the extent legally permitted.

14. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website or violation of these Terms.

15. Changes to These Terms

We may update these Terms from time to time. The updated version becomes effective when posted on the website, unless applicable law requires otherwise. The “Last updated” date identifies the most recent revision.

16. Governing Law

These Terms are governed by applicable law in the jurisdiction relevant to HEELIT and the transaction, without limiting any mandatory consumer protections that apply to you.

17. Contact

Questions about these Terms can be submitted through the contact information provided on the HEELIT website.